Support/Ultra Theme/How to use the Ultra theme ?

[Resolved] How to use the Ultra theme ?

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  • August 22, 2016 at 3:58 pm #4493

    Andrew Misplon
    Keymaster

    Hi JDEE1Tips

    Thanks for reaching out. The easiest way to install is from Appearance > Themes > Add New in WordPress. Use the search field in the top right corner to search for Ultra, install and activate.

    August 22, 2016 at 4:09 pm #4494

    JDEE1Tips
    Participant

    Hi Andrew,

    Thanks for super quick response !

    We tried to add the them but we don’t have option “Add New”. We are new to WordPress , your help will be much appreciated !

    Note : Only we have Option to Select the theme which are available.

    Best Regards
    JDEE1Tips

    August 22, 2016 at 4:11 pm #4495

    Andrew Misplon
    Keymaster

    No problem 🙂 You’d need to look into your hosting setup then. Is there something different about the way your hosting is organised/setup? Are you using a site in a multi-site install where you don’t have control over the themes installed? There could be a few reasons, chatting to your hosts might be the best place to start.

    August 22, 2016 at 4:33 pm #4496

    JDEE1Tips
    Participant

    Thank Andrew ?

    We Just added the New Site in WordPress ( http://www.JDEE1Tips.wordpress.com) and Our Production is still ( http://www.JDEE1Tips.com) is up and running in WIX.

    We have one doubt here ,

    Weather Puro theme can be only installed in WordPress , if we host the server separably not in Word Press. because WordPress is allowing its own theme only.

    Best Regards
    JDEE1Tips

    August 22, 2016 at 4:45 pm #4497

    Andrew Misplon
    Keymaster

    Thanks for the update, I’m following now. Puro themes are currently only available on WordPress.org which is the self-hosted version. Our themes currently aren’t available on WordPress.com which is the hosted version.

    August 22, 2016 at 5:11 pm #4498

    JDEE1Tips
    Participant

    Great Andrew,

    So what we should do ? We need to host our domain by Own Or whether we can use the domain which is hosted by WIX ? Or WordPress will support us for hosting the domain ?

    August 22, 2016 at 5:14 pm #4499

    Andrew Misplon
    Keymaster

    It’s up to you. Our themes only work in WordPress and only in the self-hosted version. If you want to go the self-hosted WordPress route you need a hosting package with a host like Bluehost or GoDaddy. Lots of choices, if you decide you want to self-host WordPress you’ll need to buy a hosting package and point your domain to that package.

    August 22, 2016 at 5:35 pm #4500

    JDEE1Tips
    Participant
    This reply has been marked as private.
    August 22, 2016 at 5:37 pm #4501

    JDEE1Tips
    Participant
    This reply has been marked as private.
    August 22, 2016 at 5:41 pm #4502

    Andrew Misplon
    Keymaster
    This reply has been marked as private.
    August 22, 2016 at 5:47 pm #4503

    JDEE1Tips
    Participant
    This reply has been marked as private.
    August 22, 2016 at 5:48 pm #4504

    Andrew Misplon
    Keymaster

    Apologies 🙂 Is that fixed now?

    August 22, 2016 at 5:55 pm #4505

    JDEE1Tips
    Participant

    Wow ? You are really amazing !!!!

    Your theme and your support or the best. We decided we are going to use your theme for sure. Have a wonderful day .

    We hope we need to talk lot and we are going to raise a lot of thread for sure when we face some issues or need some enhancement ?

    Best Regards
    JDEE1Tips

    August 22, 2016 at 5:55 pm #4506

    Andrew Misplon
    Keymaster

    Super, glad that helped 🙂

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