Support/Ultra Theme/How to use the Ultra theme ?

[Resolved] How to use the Ultra theme ?

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  • August 22, 2016 at 3:56 pm #4492

    JDEE1Tips
    Participant

    Hi Puro,

    We have a website in WIX ( http://www.JDEE1Tips.com) which is hosted by WIX and we are planning to migrate our website to WordPress.com.

    We checked and found that your Ultra theme will be best one for us. However We are not able to use the theme in WordPress. Can you please help us with Installing the Ultra theme on WordPress.

    Currently we will be testing in Domain JDEE1Tips.Wordpress.com , Once testing done we will migrate our domain from WIX to WordPress.

    Best Regards
    JDEE1Tips

    August 22, 2016 at 3:58 pm #4493

    Andrew Misplon
    Keymaster

    Hi JDEE1Tips

    Thanks for reaching out. The easiest way to install is from Appearance > Themes > Add New in WordPress. Use the search field in the top right corner to search for Ultra, install and activate.

    August 22, 2016 at 4:09 pm #4494

    JDEE1Tips
    Participant

    Hi Andrew,

    Thanks for super quick response !

    We tried to add the them but we don’t have option “Add New”. We are new to WordPress , your help will be much appreciated !

    Note : Only we have Option to Select the theme which are available.

    Best Regards
    JDEE1Tips

    August 22, 2016 at 4:11 pm #4495

    Andrew Misplon
    Keymaster

    No problem 🙂 You’d need to look into your hosting setup then. Is there something different about the way your hosting is organised/setup? Are you using a site in a multi-site install where you don’t have control over the themes installed? There could be a few reasons, chatting to your hosts might be the best place to start.

    August 22, 2016 at 4:33 pm #4496

    JDEE1Tips
    Participant

    Thank Andrew ?

    We Just added the New Site in WordPress ( http://www.JDEE1Tips.wordpress.com) and Our Production is still ( http://www.JDEE1Tips.com) is up and running in WIX.

    We have one doubt here ,

    Weather Puro theme can be only installed in WordPress , if we host the server separably not in Word Press. because WordPress is allowing its own theme only.

    Best Regards
    JDEE1Tips

    August 22, 2016 at 4:45 pm #4497

    Andrew Misplon
    Keymaster

    Thanks for the update, I’m following now. Puro themes are currently only available on WordPress.org which is the self-hosted version. Our themes currently aren’t available on WordPress.com which is the hosted version.

    August 22, 2016 at 5:11 pm #4498

    JDEE1Tips
    Participant

    Great Andrew,

    So what we should do ? We need to host our domain by Own Or whether we can use the domain which is hosted by WIX ? Or WordPress will support us for hosting the domain ?

    August 22, 2016 at 5:14 pm #4499

    Andrew Misplon
    Keymaster

    It’s up to you. Our themes only work in WordPress and only in the self-hosted version. If you want to go the self-hosted WordPress route you need a hosting package with a host like Bluehost or GoDaddy. Lots of choices, if you decide you want to self-host WordPress you’ll need to buy a hosting package and point your domain to that package.

    August 22, 2016 at 5:35 pm #4500

    JDEE1Tips
    Participant
    This reply has been marked as private.
    August 22, 2016 at 5:37 pm #4501

    JDEE1Tips
    Participant
    This reply has been marked as private.
    August 22, 2016 at 5:41 pm #4502

    Andrew Misplon
    Keymaster
    This reply has been marked as private.
    August 22, 2016 at 5:47 pm #4503

    JDEE1Tips
    Participant
    This reply has been marked as private.
    August 22, 2016 at 5:48 pm #4504

    Andrew Misplon
    Keymaster

    Apologies 🙂 Is that fixed now?

    August 22, 2016 at 5:55 pm #4505

    JDEE1Tips
    Participant

    Wow ? You are really amazing !!!!

    Your theme and your support or the best. We decided we are going to use your theme for sure. Have a wonderful day .

    We hope we need to talk lot and we are going to raise a lot of thread for sure when we face some issues or need some enhancement ?

    Best Regards
    JDEE1Tips

    August 22, 2016 at 5:55 pm #4506

    Andrew Misplon
    Keymaster

    Super, glad that helped 🙂

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