Support/Ultra Theme/ERROR: "Cheating, are we?"

ERROR: "Cheating, are we?"

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  • December 25, 2015 at 10:30 pm #2870

    Giannis Periklidakis
    Participant

    After trying to save the changes I have made in “Theme Settings” menu I get the following screen:

    “Cheating, are we?”

    and the changes aren’t finally applied. What should I do? It’s really annoying to get this error!

    Thank you in advance

    December 25, 2015 at 10:32 pm #2871

    Puro Support
    Keymaster

    Without a doubt, one of the most frustrating errors WordPress produces 🙂 The total lack of detail really doesn’t help!

    Please, try logging out of WordPress and then back in again.

    December 25, 2015 at 10:59 pm #2872

    Giannis Periklidakis
    Participant

    I tried logging out already. Tried deactivating plugins also. I am using Ultra Theme. What else should I refer?

    December 25, 2015 at 11:40 pm #2873

    Puro Support
    Keymaster

    Thanks for your feedback. This error message relates to permissions. Is the account you’re using an Administrator account?

    December 25, 2015 at 11:45 pm #2874

    Puro Support
    Keymaster

    If you are already working an administrator account and the problem persists. Please, create a temporary administrator account so we can take a look. Go to Users > Add New:

    Username: support
    Email: [email protected]

    Thanks

    January 26, 2016 at 12:38 am #2950

    Oliver Schaudt
    Participant

    A forced cache refresh seems to clear the error.

    Hold control & push F5.

    January 26, 2016 at 4:31 am #2951

    Puro Support
    Keymaster

    Hi Oliver

    Thanks for sharing your solution with everyone. We’re really glad to hear you were able to resolve. If anything else comes up, please, let us know.

    All the best.

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