Not resolved

ERROR: "Cheating, are we?"

Ultra Theme started by Giannis Periklidakis Dec 25, 2015 6 replies
Giannis Periklidakis Dec 25, 2015 · 10:30 pm #2870

After trying to save the changes I have made in “Theme Settings” menu I get the following screen:

“Cheating, are we?”

and the changes aren’t finally applied. What should I do? It’s really annoying to get this error!

Thank you in advance

Puro Support Puro Dec 25, 2015 · 10:32 pm #2871

Without a doubt, one of the most frustrating errors WordPress produces 🙂 The total lack of detail really doesn’t help!

Please, try logging out of WordPress and then back in again.

Giannis Periklidakis Dec 25, 2015 · 10:59 pm #2872

I tried logging out already. Tried deactivating plugins also. I am using Ultra Theme. What else should I refer?

Puro Support Puro Dec 25, 2015 · 11:40 pm #2873

Thanks for your feedback. This error message relates to permissions. Is the account you’re using an Administrator account?

Puro Support Puro Dec 25, 2015 · 11:45 pm #2874

If you are already working an administrator account and the problem persists. Please, create a temporary administrator account so we can take a look. Go to Users > Add New:

Username: support
Email: [email protected]

Thanks

Oliver Schaudt Jan 26, 2016 · 12:38 am #2950

A forced cache refresh seems to clear the error.

Hold control & push F5.

Puro Support Puro Jan 26, 2016 · 4:31 am #2951

Hi Oliver

Thanks for sharing your solution with everyone. We’re really glad to hear you were able to resolve. If anything else comes up, please, let us know.

All the best.

7 posts