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"Enable Upgrade" button missing

Ultra Theme started by Tricia Oct 2, 2018 3 replies
Tricia Oct 2, 2018 · 1:50 pm #10644

Hi Andrew,

I’ve just purchased Ultra Premium (which I used for another project previously, love it). When I go into Customize > Theme Settings > Ultra Premium, I see the box to enter my code, but I don’t see anything to confirm that, like an Enter button or the “Enable Upgrade” button. I try just publishing the site with the code in there, but I’m still with the Ultra theme rather than the Ultra Premium. I’ve reinstalled the Ultra theme and tried again, but no luck. Any suggestions?

Thanks, Tricia

Andrew Misplon Puro Oct 2, 2018 · 1:56 pm #10645

Hi Tricia

Thanks for reaching out.

Do you want to try and upgrade manually? There is a ZIP file download link included in the confirmation email. To upgrade, switch to any other theme, delete Ultra and then install the ZIP from Appearance > Themes > Add New > Upload Theme. Let me know how that goes 🙂

Tricia Oct 2, 2018 · 2:07 pm #10646

Yes, Andrew, this worked. Thank you for your quick reply!

Andrew Misplon Puro Oct 2, 2018 · 3:46 pm #10647

Super 🙂 Glad that helped. All the best.

4 posts