Support/Ultra Theme/Drop Down menu no longer working

[Resolved] Drop Down menu no longer working

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  • July 4, 2019 at 11:44 am #12938

    Alwyn
    Participant

    I’ve just upgraded to the latest Ultra Premium and the desktop menu dropdowns have stopped working!
    Site: http://www.cambray.org
    Could you send a fix ASAP because this is an important website to our Church.
    Thanks!

    July 4, 2019 at 3:12 pm #12939

    jfcyr
    Participant

    I have the very same problem here. (https://reflexphotonics.com)
    I have re-saved the menus (French and English) and flushed the cache on the WP backend without fixing the problem.

    July 4, 2019 at 3:16 pm #12940

    jfcyr
    Participant

    Flushing the browser cache seems to fix the issue for me.

    July 4, 2019 at 5:46 pm #12941

    Puro Support
    Keymaster

    Hi jfcyr, thanks for posting. We’ve chatted with Alwyn via email. Thanks for posting the solution here. To improve load time, the menu drop-downs were changed from JavaScript to CSS. Unfortunately, the change caused a caching problem. Glad to hear all is well now.

    October 1, 2019 at 1:46 pm #13197

    Bruno
    Participant

    HI support! Please be patient with my bad english. I have the same problem whit the drop down menu that not appear on desktop view on Ultra free theme. I am using jour theme from long time and I am gled to say that is one of the most costumizable and strong theme I tried. The problem does not appear in all the examples below and this is my trouble. I will report from wich servers come the examples and details.

    http://demo2.brunotominetti.com/ running on WP 5.3 from my demo server Apache): the drop down doesn’t work.
    http://demo3.brunotominetti.com/ running on WP 4.9.8 from my second demo server(Apache): the drop down doesn’t work.
    https://www.maestriforni.it/ It is the site of a client pubblished the last year the drop down doesn’t work. :((
    http://demo3.brunotominetti.com/test2/ running on WP 4.9.8 from my second demo server: the drop down works properly.
    http://lnx.mucciarellistudio.it/ It is a client site running on WP 5.3 from aruba server: here I didn’t update the plugin because tomorrow I have to work in whit the client 😉 … the drop down works properly.

    Thank You in advance and have a nice day
    Bruno

    October 1, 2019 at 2:04 pm #13198

    Andrew Misplon
    Keymaster

    Hi Bruno

    Thanks for reaching out and for your support.

    When you have a moment, please, could you open a new topic using the form at the bottom of this page: https://purothemes.com/support/forum/ultra-theme/.

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