- This topic has 3 replies, 2 voices, and was last updated 1 year, 2 months ago by
.
- Posts
Hi Jim
I can’t currently replicate the issue. Please try checking for a plugin conflict, temporarily deactivate all plugins, and then check to see if the issue persists.
Hi,
I disabled all plugins on one of my web sites and the issue didn’t resolve.
Again, this theme is the Premium version of Ultra and the issue is replicated on at least 20 sites that I have it installed with a multitude of different plugins.
So, I switched the active theme to a test site that I don’t currently use much but that had Ultra Premium installed, then deleted Ultra Premium, then reinstalled the Ultra basic Theme and all of the appearance theme design options returned once I activated the basic theme again. As soon as I applied the Premium license key, they all again disappeared.
So its an issue with the Ultra Premium version of the theme that isn’t occuring in the Ultra basic theme. If that helps.
Hi Jim
Thanks for the update.
Please email [email protected] for help with the premium version. We’ll assist further from there.
Thanks again.
The topic ‘Customize Options Gone after WP 6.4.3 Upgrade’ is closed to new replies.