[Resolved] Customize menu doesn't work with premium Polestar theme

This topic contains 3 replies, has 2 voices, and was last updated by  Andrew Misplon 9 months ago.

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    I recently bought the premium version of the Polestar theme however when I go to the customise menu in WordPress it comes up with a blank menu with none of the options you would usually come across when customising, such as header, navigation etc. Does anyone have a solution for this? Thanks


    Andrew Misplon

    Hi Matt

    Really sorry for the hassle, the next version of Page Builder which should be out this week will resolve it. The issue has arise in the way we’re bundling Page Builder layouts. If your server doesn’t have the fileinfo extension in PHP activated, it hits an issue. The new version of Page Builder will use another method to bundle layouts.

    Please go to Appearance > Editor > inc > siteorigin-panels.php and carefully remove this function:


    Please, let me know how that goes, thanks.



    Hi Andrew, this fixed it. Thanks a lot for the prompt reply!


    Andrew Misplon

    Super, glad that helped. Thanks for your understanding.

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