- This topic has 3 replies, 2 voices, and was last updated 4 years, 11 months ago by Andrew Misplon.
- April 18, 2018 at 5:56 am #9446
I recently bought the premium version of the Polestar theme however when I go to the customise menu in WordPress it comes up with a blank menu with none of the options you would usually come across when customising, such as header, navigation etc. Does anyone have a solution for this? ThanksApril 18, 2018 at 9:08 am #9458
Really sorry for the hassle, the next version of Page Builder which should be out this week will resolve it. The issue has arise in the way we’re bundling Page Builder layouts. If your server doesn’t have the fileinfo extension in PHP activated, it hits an issue. The new version of Page Builder will use another method to bundle layouts.
Please go to
Appearance > Editor > inc > siteorigin-panels.phpand carefully remove this function:
Please, let me know how that goes, thanks.April 18, 2018 at 12:11 pm #9462
Hi Andrew, this fixed it. Thanks a lot for the prompt reply!April 18, 2018 at 12:18 pm #9463
Super, glad that helped. Thanks for your understanding.
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