[Resolved] After activation of Premium plugin, additional options do not appear

This topic has 3 replies, 2 voices, and was last updated 4 years, 9 months ago by Andrew Misplon.

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March 10, 2020 at 4:33 pm #14116

Evgeniy Stasenko
Participant
After activation of Premium plugin, additional options do not appear in Customizer.
I use a Russified version of Polestar Theme
March 10, 2020 at 4:35 pm #14117

Andrew Misplon
Keymaster
Hi Evgeniy
Thanks for your message.
Please, go to Plugins, confirm Polestar Premium is activated. Next, go to Themes, ensure Polestar is your activated theme. Finally, go to Customize > Theme Settings > Header. Can you see the Header Logo setting?
Please, also check that Polestar Premium is activated: https://purothemes.com/documentation/polestar-wordpress-theme/installing-polestar-premium/#heading-activating-your-polestar-premium-license
March 11, 2020 at 11:14 am #14122

Evgeniy Stasenko
Participant
Hi Andrew, thank you for the quick response.
Yes, I see the Header Logo setting
I checked all the activation options, all is on.
March 11, 2020 at 5:46 pm #14124

Andrew Misplon
Keymaster
Sorry, I meant can you see the Retina Logo setting. I’ll email you privately for login details. Thanks.
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