[Resolved] Internet Explorer Header

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  • #3469

    jmcfarland
    Participant

    I’ve looked in the message board and this issue is slightly different.

    In IE the logo I’ve uploaded into Ultra (premium) is very large – in fact it cuts off part of the logo it’s so big. When the logo resizes as I scroll down it is still too large and cuts off the logo.

    This issue doesn’t exist in Firefox, Safari or Chrome.

    #3471

    Andrew Misplon
    Keymaster

    Hi J

    Thanks for reaching out 🙂 I’ll reply to your email shortly. Chat further then.

    #5037

    jfcyr
    Participant

    I have the same problem with IE clipping my site logo (the right part of it, towards the menus)
    I have tried de-activating the retina logo, without success. I have reduced the size of both the regular and retina logos to 360x 60 and 800×130 respectively and re-activated the retina logo, still the problem persist. IE version is IE10.

    #5038

    Andrew Misplon
    Keymaster

    Hi jfcyr

    Thanks for reaching out. Please, send a link to your site and we’ll take a look.

    #5039

    jfcyr
    Participant
    This reply has been marked as private.
    #5040

    Andrew Misplon
    Keymaster

    Thanks 🙂

    Please, try the following:

    1. Plugins > Add New: Install Simple Custom CSS.
    2. Go to Appearance > Custom CSS and insert the following:

    /* Header */
    .site-header .site-branding-container {
    	max-width: 45%;
    }
    
    .main-navigation {
    	max-width: 65%;
    }

    Let me know how that goes. Thanks 🙂

    #5042

    jfcyr
    Participant

    Thanks, I have add they to the SiteOrigin CSS plugin. I will ask some colleagues to confirm that this solved our problem (I am on a mac and cannot replicate the problem with the built-in validation tools of Safari).

    #5043

    Andrew Misplon
    Keymaster

    I’m in the same position. Please, let me know what the team says 🙂

    #5044

    jfcyr
    Participant

    Hello
    It has not cleared the problem. A bit more of the logo is showing, but it is still cropped.
    I also checked more closely on Safari on the mac and the last few pixels are clipped (the ®)
    BTW, shouldn’t the max-width of the main navigation and site-branding container add up to 100% ?

    #5045

    Andrew Misplon
    Keymaster

    Apologies, yes, 100% total.

    The logo is clipped at the source. Will link the URL below. New CSS will be:

    /* Header */
    .site-header .site-branding-container {
    	max-width: 45%;
    }
    
    .main-navigation {
    	max-width: 55%;
    }
    #5046

    Andrew Misplon
    Keymaster
    This reply has been marked as private.
    #5047

    jfcyr
    Participant

    We now have 45 and 55, still it is clipped on Safari.
    Should I create a new logo file with a bit more “padding”

    #5048

    Andrew Misplon
    Keymaster

    No that shouldn’t be necessary. Do you see the R being clipped at source though? Will revert with another solution for the main issue in a moment.

    #5049

    jfcyr
    Participant
    This reply has been marked as private.
    #5051

    Andrew Misplon
    Keymaster

    Super, thanks.

    Retina Logo
    The Retina logo is currently 801 x 130, it should ideally be 720 x 118 as your base logo size is 360 x 59

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