Resolved

Internet Explorer Header

Ultra Theme started by jmcfarland May 11, 2016 20 replies
jmcfarland May 11, 2016 · 7:51 pm #3469

I’ve looked in the message board and this issue is slightly different.

In IE the logo I’ve uploaded into Ultra (premium) is very large – in fact it cuts off part of the logo it’s so big. When the logo resizes as I scroll down it is still too large and cuts off the logo.

This issue doesn’t exist in Firefox, Safari or Chrome.

Andrew Misplon Puro May 12, 2016 · 12:35 pm #3471

Hi J

Thanks for reaching out 🙂 I’ll reply to your email shortly. Chat further then.

jfcyr Oct 6, 2016 · 4:43 pm #5037

I have the same problem with IE clipping my site logo (the right part of it, towards the menus)
I have tried de-activating the retina logo, without success. I have reduced the size of both the regular and retina logos to 360x 60 and 800×130 respectively and re-activated the retina logo, still the problem persist. IE version is IE10.

Andrew Misplon Puro Oct 6, 2016 · 4:58 pm #5038

Hi jfcyr

Thanks for reaching out. Please, send a link to your site and we’ll take a look.

jfcyr Oct 6, 2016 · 5:07 pm #5039

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Andrew Misplon Puro Oct 6, 2016 · 5:12 pm #5040

Thanks 🙂

Please, try the following:

1. Plugins > Add New: Install Simple Custom CSS.
2. Go to Appearance > Custom CSS and insert the following:

/* Header */
.site-header .site-branding-container {
	max-width: 45%;
}

.main-navigation {
	max-width: 65%;
}

Let me know how that goes. Thanks 🙂

jfcyr Oct 6, 2016 · 5:17 pm #5042

Thanks, I have add they to the SiteOrigin CSS plugin. I will ask some colleagues to confirm that this solved our problem (I am on a mac and cannot replicate the problem with the built-in validation tools of Safari).

Andrew Misplon Puro Oct 6, 2016 · 5:25 pm #5043

I’m in the same position. Please, let me know what the team says 🙂

jfcyr Oct 6, 2016 · 5:36 pm #5044

Hello
It has not cleared the problem. A bit more of the logo is showing, but it is still cropped.
I also checked more closely on Safari on the mac and the last few pixels are clipped (the ®)
BTW, shouldn’t the max-width of the main navigation and site-branding container add up to 100% ?

Andrew Misplon Puro Oct 6, 2016 · 5:39 pm #5045

Apologies, yes, 100% total.

The logo is clipped at the source. Will link the URL below. New CSS will be:

/* Header */
.site-header .site-branding-container {
	max-width: 45%;
}

.main-navigation {
	max-width: 55%;
}
Andrew Misplon Puro Oct 6, 2016 · 5:39 pm #5046

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jfcyr Oct 6, 2016 · 5:43 pm #5047

We now have 45 and 55, still it is clipped on Safari.
Should I create a new logo file with a bit more “padding”

Andrew Misplon Puro Oct 6, 2016 · 5:44 pm #5048

No that shouldn’t be necessary. Do you see the R being clipped at source though? Will revert with another solution for the main issue in a moment.

jfcyr Oct 6, 2016 · 5:48 pm #5049

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Andrew Misplon Puro Oct 6, 2016 · 5:53 pm #5051

Super, thanks.

Retina Logo
The Retina logo is currently 801 x 130, it should ideally be 720 x 118 as your base logo size is 360 x 59

Andrew Misplon Puro Oct 6, 2016 · 5:57 pm #5052

Please, also add to Custom CSS:

/* Logo */
.site-header .site-branding img {
    width: 100%;
}

I just checked the email with the original poster of this thread. I think older versions of IE might not like the current width: auto; being used on the logo image.

21 posts