[Resolved] Homepage issues

Hi Alexia

It’s hard to say without taking a closer look. If you create an admin account and email me the details I can dive in a bit deeper.

Would it be possible for you to create a temporary user account so we can login and take a look? You can create a new user account from Users > Add New in WordPress. Below you’ll find the information to enter and actions to take:

Username: puro
Email: [email protected]
Password: Click Show Password and copy the provided password to your clipboard (ctrl + c).
Send User Notification: Disable this checkbox
Role: Administrator

Lastly, click Add New User. Once that’s done, please, reply to this email and send us your site’s URL (web address) and the password for our new user account (via email).

Once we’re done with this support ticket you can delete our user account.

Thanks 🙂 I’ll reply via email. Chat then.