Having Issues with the Slider

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  • #3485


    I am using the theme, which is great, but having issues with getting images to fit on the slider. The slider is 700 x 300. When I put images in there 700×300 it does not appear as the photo does. I have tried all the cropping options. I have tried the larger size that is recommended in the tutorial, but it does the same thing to those. Any assistance would be greatly appreciated. The site is http://www.kuhiohalefarmersmarket.org


    Andrew Misplon

    Hi Rob

    Thanks for reaching out.

    The Ultra Meta Slider stretch maintains the slider height, this, however, results in the image appearing zoomed in if the width is less than the screen width. As an alternative, you can try the Meta Slider full-width option. Here is how:

    1. Go to Appearance > Theme Settings and disable the slider Stretch Slider setting.
    2. Go to Meta Slider, click the Advanced Settings tab on the right and enable the Stretch setting.

    Let me know how that works out. I’m, unfortunately, offline today but will be back at work tomorrow (GMT+2) and can help out further then 🙂



    OK. That made it work out perfect on iphones, but is not wide enough for desktops.


    Andrew Misplon

    Thanks for your feedback.

    Would it be possible for you to create a temporary user account so we can login and take a look? You can create a new user account from Users > Add New in WordPress. Below you’ll find the information to enter and actions to take:

    Username: puro
    Email: [email protected]
    Password: Click Show Password and copy the provided password to your clipboard (ctrl + c).
    Send User Notification: Disable this checkbox
    Role: Administrator

    Lastly, click Add New User. Once that’s done, please, send us your site’s URL (web address) and the password for our new user account. You can either use the Set as private reply checkbox below or email us on [email protected]. Thanks 🙂

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