Puro Support

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Viewing 15 posts - 16 through 30 (of 147 total)
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  • in reply to: Footer appears oversized #10035

    Puro Support
    Keymaster

    Hi Renden

    Thanks for reaching out. Ultra doesn’t have a sticky footer (JavaScript). There are two ways we can resolve this:

    1. Using Custom CSS added to Customize > Additional CSS:

    body {
        background: #fff;
    }

    2. Or set a min-height for the body, also added to Additional CSS:

    .site-content {
    	min-height: 800px;
    }

    Adjust the height value as required.

    Hopefully one of these helps.

    in reply to: Pagination Custom Post Type Child Theme #10033

    Puro Support
    Keymaster

    Hi MC

    Ultra is using the_posts_pagination so WordPress should be handling that.

    https://codex.wordpress.org/Function_Reference/the_posts_pagination

    If you think the child theme may be a factor, switch to the parent theme and test.

    Here is a demo custom post type: https://demo.purothemes.com/ultra/services/. You can see the pagination is working normally.

    Are you using Ultra 1.3.1?

    Have you gone to Settings > Permalinks and clicked Save?

    What is the problem that you’re seeing specifically?

    in reply to: Polestar Premium and Elementor plugin issue #10022

    Puro Support
    Keymaster

    Hi Andrei

    Sorry for the hassle. We’ll help resolve via email ASAP. Thanks for the wait.

    in reply to: Default Page Template #8637

    Puro Support
    Keymaster

    Really glad to hear you’ve been making progress, thanks for the update 🙂

    in reply to: Default Page Template #8634

    Puro Support
    Keymaster

    Unfortunately, that’ll cause other issues. Please, try changing Custom CSS to:

    .page-template-default #primary {
    	border: none !important;
    	float: none !important;
    	padding: 0 !important;
    	width: 100% !important; 
    }
    
    .page-template-default.sidebar #primary {
    	border-width: 0 !important;
    	float: none !important;
    	padding-right: 0 !important;
    	width: 100% !important;   
    }
    
    .page-template-default .site-content > .container {
    	padding-top: 3.57143em; 
    }
    in reply to: How to Remove Navigation Links at Bottom of Posts #8627

    Puro Support
    Keymaster

    Hi 🙂

    Please, see: Customize > Theme Settings > Navigation > Post Navigation.

    Navigation

    Hope that helps.

    in reply to: Default Page Template #8617

    Puro Support
    Keymaster

    Thanks, we’d need to inspect the page live. You can use the Private Reply checkbox for that.

    in reply to: Default Page Template #8615

    Puro Support
    Keymaster

    Try replacing Custom CSS with:

    .page-template-default #primary {
    	border: none;
    	float: none;
    	padding: 0;
    	width: 100%; 
    }
    
    .page-template-default.sidebar #primary {
    	border-width: 0;
    	float: none;
    	padding-right: 0;
    	width: 100%;   
    }
    
    .page-template-default .site-content > .container {
    	padding-top: 3.57143em; 
    }
    in reply to: Default Page Template #8612

    Puro Support
    Keymaster

    Nicely done 🙂 Please, try adding to Custom CSS or child theme stylesheet:

    .page-template-default #primary {
    	border: none;
    	float: none;
    	padding: 0;
    	width: 100%; 
    }
    in reply to: Default Page Template #8609

    Puro Support
    Keymaster

    Hi Said

    Thanks for reaching out.

    One method would be to use a child theme and copy page.php into the child theme and then replace the contents of page.php with the contents of full-width-no-title.php.

    If you aren’t yet using a child theme you’d need to migrate your Customizer options once the child theme has been activated. Please, see: https://purothemes.com/customizer-settings-export-import/.

    We can assist with this child theme. Let us know if you’d like to go down this route 🙂

    in reply to: Top Menu #6010

    Puro Support
    Keymaster

    Super 🙂 Glad to hear that did the trick. All the best with your site.

    in reply to: How to Change Feature Image Size #6004

    Puro Support
    Keymaster

    That’s right, it’s an archive layout option, unfortunately, it doesn’t carry through to post single. What size would you like the featured image on post single?

    in reply to: How to Change Feature Image Size #6002

    Puro Support
    Keymaster

    Hi Taylor

    Thanks for your support.

    Customize > Theme Settings > Blog has an option called Blog Archive Layout, you can choose a small or medium featured image layout option.

    Blog

    Hope that helps.

    in reply to: Height of Slider Container #6000

    Puro Support
    Keymaster

    Thanks for the update.

    (Page Settings overlap in scope with Page Templates so we’ve set it up that you need to use the Default page template, this lowers the possible combinations and related issues.)

    Could you perhaps send a link to the site so we can check the text shift issue. There is a private reply checkbox below the form to keep the URL private. Thanks.

    in reply to: Top Menu #5997

    Puro Support
    Keymaster

    Sorry about that, I thought this was for the Puro theme, I’ve moved this topic to the Ultra forum. Here is the easiest way to proceed, I think 🙂

    1. Remove the Custom CSS previously added.
    2. Disable the top bar at Appearance > Customize > Theme Settings > Top Bar, disable the checkbox.
    3. Enable the Header at Appearance > Customize > Theme Settings > Header, enable the checkbox.
    4. Add your logo at Appearance > Customize > Theme Settings > Logo.
    5. Go to Appearance > Customize > Menus > Menu Locations and save a menu to the Primary Menu location.
    6. Customize > Additional CSS, add the following:

    .site-header,
    .site-header .container,
    .site-header .site-branding-container,
    .main-navigation .menu-search {
    	height: 56px
    }
    .main-navigation div>ul>li>a,
    .main-navigation .menu-search .search-icon:before {
    	height: 56px;
    	line-height: 56px
    }
    .main-navigation ul ul {
    	top: 53px
    }

    If you want to change the header height further, change all the 56px values. The last value must be 2px less than all the other values.

    56px is 4em considering a 14px base.

    Hope that helps.

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