Andrew Misplon

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Viewing 15 posts - 16 through 30 (of 2,289 total)
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  • in reply to: "Enable Upgrade" button missing #10645

    Andrew Misplon
    Keymaster

    Hi Tricia

    Thanks for reaching out.

    Do you want to try and upgrade manually? There is a ZIP file download link included in the confirmation email. To upgrade, switch to any other theme, delete Ultra and then install the ZIP from Appearance > Themes > Add New > Upload Theme. Let me know how that goes πŸ™‚

    in reply to: Translate 2 words #10611

    Andrew Misplon
    Keymaster

    Hi rolo

    Thanks for reaching out

    To make that change without a plugin, you could use a child theme. Make a copy of single.php and insert it into the child theme and then translate the strings in that file.

    If that’s how you’d like to proceed, here is a child for Polestar: https://purothemes.com/documentation/polestar-wordpress-theme/child-theme-library/#heading-starter and here is how to migrate to a child theme if you aren’t using one already: https://purothemes.com/customizer-settings-export-import/

    in reply to: Boxed layout #10599

    Andrew Misplon
    Keymaster

    Hi, thanks for reaching out πŸ™‚

    Unfortuntely, Polestar doesn’t offer a boxed layout. Sorry I don’t have better news.

    in reply to: Header overlaps #10553

    Andrew Misplon
    Keymaster

    Super, glad to hear you’re making progress.

    To reduce the non-stuck header opacity to zero, try adding the following to Customize > Additional CSS:

    .overlap .site-header:not(.is-stuck) {
        background: rgba(255, 255, 255, 0);
    }
    
    .overlap .site-header:not(.is-stuck):after {
    	box-shadow: none;
    }
    in reply to: Header overlaps #10551

    Andrew Misplon
    Keymaster

    Hi piotroq

    I’ve tested the setting and it seems to work ok on my local install. Please, can you check, if you go to Pages and edit the page in question, is the Overlap Header setting enabled in the Page Slider meta box in the right column?

    Thanks.

    in reply to: Sidebar not showing for Single product #10535

    Andrew Misplon
    Keymaster

    You’ll need to make a small edit to the functions.php file in the child theme. The easiest would be to remove the polestar_child_body_classes function and replace it with the following:

    /**
     * Adds custom classes to the array of body classes.
     *
     * @param array $classes Classes for the body element.
     * @return array
     */
    function polestar_child_body_classes( $classes ) {
    
    	// WooCommerce sidebar.
    	if ( is_active_sidebar( 'sidebar-shop' ) && ( function_exists( 'is_woocommerce' ) && is_woocommerce() && is_product() ) ) {
    		$classes[] = 'woocommerce-sidebar';
    		
    		if ( get_theme_mod( 'woocommerce_sidebar_position' ) == 'right' ) {
    			$classes[] = 'woocommerce-sidebar-right';
    		}	
    	}
    
    	return $classes;
    
    }
    add_filter( 'body_class', 'polestar_child_body_classes' );
    in reply to: Header overlaps #10533

    Andrew Misplon
    Keymaster

    Hi piotroq

    Good question! I’ll take a look tomorrow morning and come back to you ASAP with a solution. Chat then, cheers πŸ™‚

    in reply to: Error message after renewing license and activating site #10520

    Andrew Misplon
    Keymaster
    This reply has been marked as private.
    in reply to: Error message after renewing license and activating site #10519

    Andrew Misplon
    Keymaster

    Hi Barbara

    Great to hear from you. Sorry about this. It isn’t unique to Polestar Premium. There are a few things that can cause this. Do you want to try a quick manual install? Instructions to follow.

    in reply to: Sidebar not showing for Single product #10509

    Andrew Misplon
    Keymaster

    Please, find a child theme solution here: https://purothemes.com/wp-content/uploads/2018/09/polestar-child-wc-single-sidebar.zip

    If you’re currently using a child theme, download the above and take a look at the changes I’ve made and integrate them into your child theme.

    If you aren’t using a child theme at the moment then you’ll install this child theme from Themes > Add New > Upload Theme. To migrate your settings from the parent to the child, please see: https://purothemes.com/customizer-settings-export-import/.

    in reply to: Warning wp-admin #10507

    Andrew Misplon
    Keymaster

    Hi piotroq

    Your admin link is being forwarded many times, you might have been hacked. I don’t think this is related to Ultra. Hack recovery can be complex, here are the steps.: https://codex.wordpress.org/FAQ_My_site_was_hacked. You could ask your hosts to try roll you back to a known point.

    in reply to: Sidebar not showing for Single product #10504

    Andrew Misplon
    Keymaster

    Hi Jared

    Thanks for posting. Polestar doesn’t offer a sidebar on single product pages. I’ll get back to you with a child theme solution. Chat then πŸ™‚

    in reply to: One Page #10498

    Andrew Misplon
    Keymaster

    Hi πŸ™‚

    Please, see my guide here: https://purothemes.com/documentation/ultra-theme/one-page-website/.

    Thanks

    in reply to: Hide Header #10490

    Andrew Misplon
    Keymaster

    Hi πŸ™‚ Glad to see you’ve made progress. You could also use something like this:

    .page-id-8 .site-header,
    .page-id-8 .masthead-sentinel {
    	display: none;
    }
    
    .page-id-8 .site-content {
    	margin-top: 20px;
    }

    All the best with your site.

    in reply to: How to disable google maps #10481

    Andrew Misplon
    Keymaster

    There is a SiteOrigin Google Maps widget which is part of the Widgets Bundle. Go to Plugins > SiteOrigin Widgets to activate it. You can try that as an alternative to see if the requests are less.

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