Andrew Misplon

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  • in reply to: colors ? #2391

    Andrew Misplon
    Keymaster

    Thanks for your support 🙂

    With a little more content on a page this section won’t be visible. It looks I might be missing a CSS selector in the Customizer. Apologies for the hassle.

    Do you have a Custom CSS plugin installed? If so, please, go to Appearance > Custom CSS and insert:

    /* Body */
    
    body {
        background: #cc2ebc;
    }

    If you don’t have a Custom CSS plugin installed, go to Plugins > Add New and use the search bar, search for SiteOrigin CSS. Install and activate.

    in reply to: New parallax feature in Page Builder #2386

    Andrew Misplon
    Keymaster

    Unfortunately, no luck on my side either. Let’s wait for this feature to get fixed. I’m sure it’ll get resolved in the next few weeks. You could perhaps try out this thread in the mean time:

    How can I set an image as a fixed background?

    in reply to: New parallax feature in Page Builder #2382

    Andrew Misplon
    Keymaster

    Hi Stefan

    Thanks for reaching out.

    I know there have been issues with the library deployed in this feature and there are plans to improve it soon. I haven’t tested yet. I’ll jump in tomorrow and take a look. I’ll report back as soon as I have some info to send.

    Chat then 🙂

    in reply to: colors ? #2380

    Andrew Misplon
    Keymaster

    Hi Vincent 🙂

    Thanks for reaching out.

    There are, unfortunately, no colour controls in the free version of Ultra. In the event you want to continue using Ultra free and only need to change one or two things, we can help using Custom CSS snippets.

    Ultra Premium has colour controls for all site elements. Once activated it adds a new section to Appearance > Customize called “Theme Design. You can see what is added in this section by checking the following documentation section.

    If you’d like to consider the premium offering, please, head over to Appearance > Ultra Premium.

    If there is anything else we can assist with, please, let me know.

    (Your English is great, no worries there.)

    in reply to: Newsletter html code based on Ultra theme feature #2378

    Andrew Misplon
    Keymaster

    Hi Xavier

    Thanks for your feedback. It’s most appreciated. I’ll keep this one in the book for now, it’s a little more than I’m able to take on for the moment.

    Not sure how you’re sending newsletters right now. MailChimp would be our recommend third-party provider and https://www.mailpoet.com/ our recommended option if you wanted to stay within WordPress.

    in reply to: Homepage Banner width #2375

    Andrew Misplon
    Keymaster

    Unfortunately, it’s a limitation of both the Ultra full width method and the native Meta Slider method. Sorry. Wish I had more for you. Let’s try a wide image that’s the same or greater than your screen/average resolution. It should help.

    in reply to: Members management for an alumni site #2373

    Andrew Misplon
    Keymaster

    Hi Xavier

    I wish I’d worked with BuddyPress so I could help out here. Unfortunately, I haven’t. What I’d recommend is this. Do quick research. If you have a local copy of WordPress running or a test install online, use that. Install WP Members, try it, see if it can do just this one thing. If it doesn’t work, move on S2Member, see if it can. Just hunting this one feature.

    OR try this plugin first, see if it helps at all:

    WPFront User Role Editor

    in reply to: Top-menu-bar Social Icons #2372

    Andrew Misplon
    Keymaster

    Hey Paul

    Thanks for the effort involved here.
    No, wasn’t aware of any issues.
    Sorry for the hassle updates might have caused.

    ultra-icons had one or two icons in it from another pack. I landed up not using them. By moving to font-awesome and shifting to a standard “font-awesome” handle in functions.php we ensure that if a plugin uses Font Awesome and abides by the same standard handle, we won’t be double loading the library. Assuming we both have a the same Font Awesome version number. A long shot! But, still, it’s best practice.

    Ultra 1.0.1 brought about quite a big change. You can now add a social icon to any menu location and at the same time, you can use the social icon menu positions for regular menu items too. So in essence, I did away with the idea of a social icon menu. All menu locations now have this ability.

    Ultra 1.0.1 also brought above a change in that the top bar now has an option responsive feature. It can collapse at the same breakpoint you have set for your main mobile menu. It’s a default OFF option. You can turn it on at Appearance > Theme Settings > Navigation > Responsive Top Bar.

    Ok, so onto the problem. Is the site online? Can you perhaps create a new user account for me to test with so I can get past the maintenance mode plugin if you’re using one?

    support@purothemes.com

    in reply to: Homepage Banner width #2371

    Andrew Misplon
    Keymaster

    For sure 🙂

    That was the same experience I had. The Meta Slider full width method has the same little re-size jump as the Ultra full width method, is that what you saw?

    That’s the challenge with full width sliders. How large is the display? That’s how wide the image needs to be for a perfect fit. It’s an unknown. For the 23″ display I’m using my little Chrome extension says that the viewport width is 1919px wide, you could try 1920 for your image width.

    in reply to: Menu not working in Explorer and Edge #2366

    Andrew Misplon
    Keymaster

    Awesome 🙂 Really glad we could locate the problem. If anything else comes up, please, let us know.

    All the best.

    in reply to: Menu not working in Explorer and Edge #2362

    Andrew Misplon
    Keymaster

    Whoops, excuse my comment regarding Edge earlier. You can see how much time I spend on IE. My bad. Re-looking at things I’m pretty sure the header related Custom CSS is the issue. Let me know how you come along 🙂

    in reply to: Menu not working in Explorer and Edge #2361

    Andrew Misplon
    Keymaster

    Thanks for your feedback 🙂 I’m back at a computer now so can help out a little easier.

    1. The Windows testing machine I have with me is running Windows 7 with IE 9. All is normal. Your header, logo and drop down menu all as expected.

    2. I would recommend keeping the child theme active until the next Ultra update. It adds legacy Flex Box support which helps IE 9 vertically center the logo. Small things like that.

    3. I recommend de-activating the IE Enhancer plugin as the child theme is running some of the same scripts. No need to double up.

    4. You have Custom CSS affecting the area that’s under question. Please, run this test. Remove all of your Custom CSS and re-test. Let me know how that goes. If removing all Custom CSS helps then do this. Add your CSS back one rule at a time. When the break occurs you’ll know which rule is the problem. We can then assist with redoing that rule in another way.

    in reply to: Menu not working in Explorer and Edge #2358

    Andrew Misplon
    Keymaster

    As far as I know edge just uses the most recent rendering engine available on that computer so if anything it should help.

    Which version of IE are you testing with?

    in reply to: Menu not working in Explorer and Edge #2354

    Andrew Misplon
    Keymaster

    Hi rialni

    Thanks for reaching out.

    Several compatibility scrips will be included in the next Ultra update, due to be released in the next week. They’ll help out the older versions of IE. The current version, 11, should be fine. If you can wait for the update, that’s ideal. If not, you can run the following child theme:

    https://purothemes.com/wp-content/uploads/2015/09/ultra-child-ie-legacy-final.zip

    When activating any child theme in WordPress you’ll notice that menu location settings and Customizer settings have reset. This is normal. If you’re prepared to redo those then:

    1. Download the above ZIP file to your desktop.
    2. Install from Appearance > Themes > Add New > Upload Theme > Activate.
    3. Redo Appearance > Customize settings.

    When the next version of Ultra releases you can switch back to the parent theme.

    Let us know how it goes 🙂

    in reply to: wocoommerce integration #2349

    Andrew Misplon
    Keymaster

    Sure 🙂 The easiest way to adjust this is from Settings > Reading > Posts per page.

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