Andrew Misplon

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Viewing 15 posts - 1,861 through 1,875 (of 2,204 total)
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  • in reply to: page not loading 'archives: projects error' #2539

    Andrew Misplon
    Keymaster

    Thanks. I see the email. I’ll grab the file and get to work on this a little later today.

    in reply to: page not loading 'archives: projects error' #2537

    Andrew Misplon
    Keymaster

    support@purothemes.com.

    Thanks 🙂

    in reply to: page not loading 'archives: projects error' #2535

    Andrew Misplon
    Keymaster

    Forgot about that. Could you perhaps upload to: https://www.wetransfer.com/ or a similar service. I’ll be back tomorrow and will take a look ASAP. Thanks.

    in reply to: Slider on Top #2533

    Andrew Misplon
    Keymaster

    Super 🙂 Glad to hear that did the trick. If anything else comes up, please, let me know.

    in reply to: page not loading 'archives: projects error' #2531

    Andrew Misplon
    Keymaster

    Any chance you could send us your projects backup so we could take a quick look at how it’s rendering? If that’s ok then head to:

    Tools > Export click WordPress, install the plugin if necessary.
    Then go back to Tools > Export and just export the Projects post type.
    Upload to your Media Library and send us the link.

    Thanks.

    in reply to: page not loading 'archives: projects error' #2530

    Andrew Misplon
    Keymaster

    Thanks 🙂 Taking a look now.

    in reply to: Slider on Top #2529

    Andrew Misplon
    Keymaster

    Hi Dan

    Thanks for your support; great to hear from you.

    We’ll need to swap the order of functions in header.php so this will require a child theme. I’ve worked one up for you. It’s easy to install but, unfortunately, activating a child theme will cause the Customizer > Theme Design section to reset. It’s a bit of a mission. Here are my steps for installation:

    1. Download the child theme ZIP file:
    https://purothemes.com/wp-content/uploads/2015/10/puro-child-slider-before-header.zip

    2. Before installing, open Appearance > Customize > Theme Design.

    3. Install the child theme in a new tab, leaving the Customizer open in another tab.
    Appearance > Themes > Add New: Upload Theme > Activate.

    4. Go to Appearance > Menus and re-assign the menu location settings. Those get reset when a child theme is activated.

    5. Now for the mission. Open Appearance > Customize > Theme Design. In your original tab you have all the settings you saved. Use that tab to visually/manually copy your settings over to the new tab.

    Your slider should now be displaying above the header, the Customizer has been setup again and menu location settings saved again. You should be good to go.

    Let me know how you come along 🙂

    in reply to: page not loading 'archives: projects error' #2526

    Andrew Misplon
    Keymaster

    Hi Nicole

    Thanks for reaching out.

    We shouldn’t be seeing page not found. Can you try going to Settings > Permalinks and just clicking “Save”. That’ll re-write your site’s htaccess file and might help.

    Which theme were you using before this? I ask because Ultra doesn’t have Jetpack Portfolio support, but, depending on how your site looked before, I might be able to child theme a solution for you today.

    in reply to: Social Icons not displayed with IE #2523

    Andrew Misplon
    Keymaster

    Awesome 🙂 Really glad to hear that helped. Thanks for bringing this to my attention.

    Chat soon. Cheers.

    in reply to: newest theme update #2521

    Andrew Misplon
    Keymaster

    Hi 🙂

    Thanks for reaching out.

    It does indeed. To give it a try, switch from the child to the parent from Appearance > Themes. I should be online most of the weekend so let me know if you run into any hassles and I’ll do my best to resolve.

    in reply to: Remove Sidebar from Front Page #2519

    Andrew Misplon
    Keymaster

    For sure! Glad to hear that did the trick.

    All the best with your site. If anything else comes up, let me know.

    in reply to: Remove Sidebar from Front Page #2517

    Andrew Misplon
    Keymaster

    Hi Craig

    Thanks for reaching out.

    Sure; head over to Pages > Home (assuming your home page is called home) and use the Page Template drop down menu in the right column to select Full Width – No Title.

    The list of available page templates can be found here: https://purothemes.com/documentation/ultra-theme/page-templates/.

    Let me know how you come along 🙂

    in reply to: Meta Slider #2515

    Andrew Misplon
    Keymaster

    Hi Command

    Great to hear from you. Just in case you need it, the documentation for this is here:

    Home Page Slider

    Full width is always a little tough to get right. Could I perhaps take a look at the site and advise from there? You can use the Set as private reply checkbox below to keep your URL private.

    Thanks

    in reply to: Main header – Logo and Tag line #2507

    Andrew Misplon
    Keymaster

    Glad that helped 🙂 If anything else comes up, let me know know.

    in reply to: Main header – Logo and Tag line #2505

    Andrew Misplon
    Keymaster

    Thanks for the wait.

    If you head over to Appearance > Customize > Theme Design > Header and set the tagline font size to 19px the following should then work:

    /* Logo and tagline inline */
    
    .site-header .site-branding {
        display: flex;
        -webkit-align-items: center;
        align-items: center;
    }
    
    .site-header .site-branding-container {
    	max-width: 40%;
    }
    
    .site-header .site-branding img {
        display: inline-block;
        margin-right: 5px;
    }
    
    .site-header .site-branding h2.site-description {
        display: inline-block;
        vertical-align: middle;
    }

    Remove all the previous Custom CSS and use the above.

Viewing 15 posts - 1,861 through 1,875 (of 2,204 total)
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